Privacy Policy
Last Updated: December 6, 2024
At Onsolar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
When you contact us, request a quote, or use our solar calculator, we may collect:
- Name and contact information (email address, phone number)
- Property address and location
- Electricity consumption data
- Roof specifications and property details
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- Browser type and version
- IP address and location data
- Pages visited and time spent on our site
- Referring website or source
- Device information (computer, mobile, tablet)
2. How We Use Your Information
We use the information we collect to:
- Provide solar energy consultations and system design
- Generate accurate quotes and proposals
- Respond to your inquiries and requests
- Schedule site assessments and installations
- Send you important updates about your project
- Improve our website and services
- Analyze website usage and performance
- Comply with legal obligations
- Send marketing communications (with your consent)
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
Essential Cookies
Required for the website to function properly. Cannot be disabled.
Analytics Cookies
Help us understand how visitors use our website (Google Analytics). You can opt-out via our cookie consent banner.
Marketing Cookies
Used to deliver relevant advertisements and track campaign performance (Facebook Pixel). You can opt-out via our cookie consent banner.
You can manage your cookie preferences at any time through your browser settings or our cookie consent banner.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (email services, analytics providers)
- Business Partners: Solar equipment suppliers and financing partners (only when necessary for your project)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a portable format
- Withdraw Consent: Withdraw consent for data processing
To exercise any of these rights, please contact us at info@onsolarph.com
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Onsolar
Century Spire, Century City Kalayaan Ave
Makati City Metro Manila, Philippines
Email: info@onsolarph.com
Phone: +63 945 253 3335
12. Data Protection Officer
For questions specifically about data protection and privacy compliance:
Data Protection Officer
Email: info@onsolarph.com